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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will open. It offers detailed info about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide assortment of video tutorials explaining how to work with our Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, take a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, we have a great team of tech support engineers available 24x7 and ready to assist you with any question. Each support ticket you submit will be replied to in less than 60 minutes (the average ticket response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 284961

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com